Owning a home provides a sense of security, but the process of building towards homeownership can be overwhelming. There are obstacles that can get in the way of even the most diligent prospective buyer. For Zaharra Karungi, there were dozens of opportunities to see her dream of buying a home for herself and her daughter waylaid. But with hard work, a thoughtful lender, a baseball game, and a determined Windermere agent, Karungi is now a proud homeowner in Antioch, California.
Windermere agent James Quintero didn’t suspect he’d walk away with a new client when he attended “Windermere Real Estate Agent Appreciation Day” at an Oakland Athletics baseball game earlier this year. But that’s exactly what happened when he ran into mortgage lender Bret Henly who told him about someone special he was working with by the name of Zaharra Karungi.
Karungi’s pathway to homeownership was a winding one. Arriving from Uganda at the age of 25 with the goal of studying to become a nurse, Karungi began her time in the United States with next to nothing. A generous friend allowed her to stay in their walk-in closet for eight months, but Karungi brought with her little more than a few changes of clothes and basic necessities. While studying for her nursing degree, Karungi babysat and worked odd jobs to afford her continuing education, finally emerging as a certified vocational nurse in 2013. Now a single mother with a precocious 10-month-old daughter named Victoria, Karungi was in search of the next step of security in pursuing her American Dream: owning a home.
Finding herself frustrated with the agent she’d been working with, and outbid on multiple homes, Karungi was connected with Windermere agent James Quintero with the assistance of Henly. After attending an open house at an Antioch, CA, condo, Quintero helped Karungi make a well-constructed offer to the sellers. Despite two other offers, her bid was chosen. At Quintero’s behest, the sellers took extra care to ensure the home was unimpeachably safe for a 10-month-old like Victoria.
On August 9 of this year, Karungi received the keys to her new two-bedroom, two-bathroom condo – the same day that she officially gained her United States citizenship. Owning a home provides a sense of security and confidence, knowing that whatever happens, you have a refuge where you lay your head at night. For Zaharra Karungi it was a long time coming.
Change is afoot. We suppose it always is, but doesn’t it all seem to come at us so much faster in today’s world? We see change all around us. Just consider, for a moment, how much technology has changed our lives thanks to innovators like Uber, Google, and Apple, to name a few. Technology has also changed the way we do real estate.
The real estate world is a complex environment that most of us only travel once every 10 years. This infrequency, coupled with the ever-changing laws and emotional toll, makes it very hard for most of us to navigate. That’s why we rely on a professional. Even those of us who live and breathe real estate every day use a Windermere agent to conduct our personal transactions.
Thanks to technology, certain aspects of the real estate process that were once difficult are now very easy, like searching for a home. Within minutes of a property being listed, it’s fed to websites all over the world for potential buyers to see. Information about neighborhoods, schools, and home values are also readily available online to help buyers make smart decisions.
There’s no doubt that real estate will continue to benefit from technology, but we’re concerned about the companies that are beginning to look at consumers less as people and more as data that can be generated and shared for monetary gain.
At Windermere, our agents don’t treat their clients like data points being fed into an algorithm; they know them on a personal level. They help buyers make one of the biggest financial and emotional decisions of their lives. They help sellers understand the nuances of the market so they can get top dollar for their home. They are experts in neighborhoods, market trends, contracts, and negotiations. They treat their clients with respect and compassion. And they care deeply about their local community.
As the saying goes, the more things change, the more they stay the same. Real estate is the perfect example of that. Technology will continue to change and improve how people buy and sell homes, but our pledge to you is that it will never replace what has always mattered most to us: relationships.
– OB JACOBI, JILL JACOBI WOOD, AND GEOFF WOOD
When you’ve been in business for 46 years, you learn that one of the keys to being successful is knowing when it’s time to spruce things up – and that’s exactly what we’ve done with the Windermere brand. We knew we didn’t need an entire brand overhaul, but a little facelift was definitely in order.
It all started in the spring of 2017 when we launched Windermere’s ultra-luxury marketing brand, W Collection. The development of that program and its visual identity caused us to take a step back and look at how the primary Windermere brand and all of its sub-brands worked together as a cohesive unit.
The result was a 12-month process that saw every element of the Windermere brand updated to reflect a more modern look and feel. Everything from signage to business cards, marketing materials, and the Windermere website now features our new and improved brand. For a complete look, please visit windermererefresh.com.
May 1 marks the official launch of the refreshed Windermere brand; to commemorate this major company milestone, we produced a video that visually embodies our core values of professionalism, relationships, collaboration, and community.
We’re incredibly proud of the refreshed Windermere brand and thankful that we’ve been able to serve communities up and down the West Coast for the past 46 years.